Terms of Service

1. Acceptance of Terms

By accessing or using 24Stream, you confirm that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, you should not use the Service.

2. Service Description

24Stream provides tools that allow users to upload video files and run live or continuous streams to supported streaming destinations.

Features may include:

• ✓Video uploads
• ✓Playlist management
• ✓24/7 streaming
• ✓RTMP streaming
• ✓Stream scheduling
• ✓Stream controls
• ✓Video processing and encoding
• ✓Subscription-based streaming plans

Available features may vary depending on your selected plan.

3. Account Registration

You may be required to create an account to use certain features of 24Stream.

You agree to provide accurate information and keep your account details up to date.

You are responsible for maintaining the security of your account credentials and for activity performed through your account.

4. Privacy

Your privacy is important to us.

Information about how we collect and use personal information is available in our Privacy Policy on 24Stream.co.

By using the Service, you acknowledge our Privacy Policy.

5. Communication

By creating an account, you agree that we may send you service-related communications, including:

• ✓Account verification emails
• ✓Password reset emails
• ✓Billing notifications
• ✓Subscription updates
• ✓Security notifications
• ✓Important service announcements
• ✓Customer support responses

Marketing communications, where used, may include an option to unsubscribe.

6. Purchases and Payments

Certain features of 24Stream require a paid subscription.

By purchasing a plan, you agree to pay the price displayed at the time of purchase.

Payments may be processed through third-party payment providers such as PayPal, Razorpay, or other supported payment processors.

24Stream does not directly store complete card details, CVV information, UPI PINs, or banking passwords.

7. Subscriptions

Subscription plans provide access to features according to the limits and benefits displayed on the pricing or checkout page.

Depending on the selected plan, subscriptions may be billed monthly, yearly, or according to another displayed billing period.

You are responsible for reviewing your selected plan, price, features, and billing period before completing payment.

Features, limits, and prices may be updated from time to time.

8. Free Trials

24Stream may offer free trials or promotional access from time to time.

The duration, features, and limitations of a trial will be displayed when the trial is offered.

Trial accounts may have limits that differ from paid plans.

We may modify or discontinue free trial offers at any time.

9. Video Content and Ownership

You retain ownership of the videos you upload to 24Stream.

By uploading a video, you give 24Stream permission to store, process, encode, transmit, and otherwise handle the video only as reasonably necessary to provide the Service.

You are responsible for ensuring that you have the legal right and permission to upload and stream your content.

24Stream does not claim ownership of your uploaded videos.

10. Copyright and Content Responsibility

You must not upload or stream content that:

• ✓Infringes copyrights
• ✓Violates trademarks
• ✓Violates privacy rights
• ✓Contains illegal material
• ✓Violates applicable laws
• ✓Violates the rules of the destination streaming platform
• ✓Belongs to another person without proper authorization

You are solely responsible for the content you upload and stream.

We may remove content or restrict accounts where we reasonably believe our Terms, legal requirements, or third-party rights have been violated.

11. Streaming Credentials

You may provide RTMP URLs, stream keys, or similar credentials to connect 24Stream with external streaming platforms.

You are responsible for ensuring that these credentials are valid and that you are authorized to use them.

You should not share stream keys publicly.

If you believe a streaming credential has been compromised, you should regenerate or replace it through the relevant streaming platform.

12. Third-Party Platforms

24Stream may be used to send streams to third-party services.

Those platforms are separate from 24Stream and have their own:

• ✓Terms of Service
• ✓Privacy policies
• ✓Copyright policies
• ✓Community guidelines
• ✓Streaming restrictions

You are responsible for complying with the policies of any third-party platform you use.

24Stream is not responsible for suspensions, restrictions, stream removals, or other actions taken by external platforms.

13. Prohibited Uses

You may not use 24Stream to:

• ✓Conduct unlawful activities
• ✓Upload illegal or unauthorized content
• ✓Distribute malware or malicious software
• ✓Attempt to hack or gain unauthorized access to our systems
• ✓Interfere with other users
• ✓Abuse our infrastructure
• ✓Attempt to bypass plan limits
• ✓Resell accounts without authorization
• ✓Perform automated attacks
• ✓Use the Service for fraud or deceptive activities

We may restrict or suspend accounts involved in prohibited activities.

14. Service Availability

We aim to provide reliable streaming services, but we cannot guarantee uninterrupted or error-free operation.

Service interruptions may occur due to:

• ✓Server maintenance
• ✓Network problems
• ✓Software updates
• ✓Hardware failures
• ✓Third-party service outages
• ✓Internet connectivity issues
• ✓Events beyond our reasonable control

We may perform maintenance or upgrades when necessary to improve security, stability, or performance.

15. Account Suspension and Termination

We may suspend or terminate an account if we reasonably determine that:

• ✓These Terms have been violated
• ✓Payments remain unpaid
• ✓The Service is being abused
• ✓Illegal activity is suspected
• ✓Security risks are identified
• ✓The account creates risk to our systems or other users

Users may also request account deletion by contacting support@24stream.co.

16. Limitation of Liability

24Stream is provided on an "as available" basis.

To the extent permitted by applicable law, 24Stream is not responsible for indirect or consequential losses resulting from:

• ✓Service interruptions
• ✓Internet failures
• ✓Streaming platform outages
• ✓Lost streams
• ✓User configuration errors
• ✓Third-party platform actions
• ✓Unauthorized use of user credentials
• ✓Content removal by external services

Nothing in these Terms excludes liability that cannot legally be excluded.

17. Intellectual Property

The 24Stream website, platform, software, branding, logo, design, and related materials are owned by or licensed to 24Stream.

You may not copy, reproduce, modify, distribute, or commercially use our platform or branding without permission.

This section does not affect your ownership of videos that you upload.

18. Changes to the Service

We may add, modify, replace, or remove features from the Service from time to time.

We may also update subscription limits, infrastructure, pricing, or supported features.

Where appropriate, important changes may be communicated through the website, dashboard, or email.

19. Changes to These Terms

We may update these Terms from time to time.

The latest version will be published on 24Stream.co with an updated revision date.

Continued use of the Service after updated Terms become effective means you accept the revised Terms to the extent permitted by applicable law.

20. Contact Us

If you have questions about these Terms or need assistance with your account, please contact us:

Website: https://24stream.co

Contact Page: https://24stream.co/contact

Email: support@24stream.co

Thank you for choosing 24Stream.