Privacy Policy

Information We Collect

When you create or use a 24Stream account, we may collect:

• ✓Your name
• ✓Email address
• ✓Country or region
• ✓Account information
• ✓Subscription and payment status
• ✓Support messages you send to us

We do not collect or store your IP address as part of your account information.

Video Uploads

24Stream only allows users to upload video files.

Uploaded videos are used only to provide our streaming service, including video processing, encoding, playlist management, and live streaming.

We do not claim ownership of your uploaded videos.

You are responsible for ensuring that you have permission and legal rights to upload and stream the videos you use with 24Stream.

Streaming Information

To provide streaming functionality, we may process information such as:

• ✓Stream name
• ✓Stream destination
• ✓RTMP URL
• ✓Stream key
• ✓Stream status
• ✓Video resolution
• ✓Bitrate
• ✓Streaming duration

This information is used only to provide and manage your streams.

24Stream does not currently use Google API Services or YouTube API Services to access your Google or YouTube account data.

Payments

Payments may be processed through third-party payment providers such as PayPal, Razorpay, or other supported payment processors.

24Stream does not directly store your complete credit/debit card details.

Payment providers process your payment information according to their own privacy policies.

How We Use Your Information

We may use your information to:

• ✓Create and manage your account
• ✓Provide 24/7 streaming services
• ✓Process uploaded videos
• ✓Manage subscriptions
• ✓Process payments
• ✓Provide customer support
• ✓Send account or service-related emails
• ✓Improve and secure our Service

We do not sell or rent your personal information.

Data Retention and Deletion

We keep your information only for as long as reasonably necessary to provide the Service or meet legal requirements.

You may delete uploaded videos from your account.

You may also request deletion of your account and personal information by contacting support@24stream.co.

After verifying your request, we will delete eligible account information unless we are legally required to retain certain records.

Security

We use reasonable technical and organizational security measures to protect user information and uploaded videos.

However, no internet-based service can guarantee complete security.

Third-Party Streaming Platforms

24Stream may allow you to stream videos to external platforms using RTMP or similar streaming technology.

Your use of those platforms is subject to their own terms, privacy policies, copyright policies, and community guidelines.

24Stream is not responsible for how third-party platforms process information after your stream is sent to them.

Children's Privacy

24Stream is not intended for children under 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact support@24stream.co.

Changes to This Privacy Policy

We may update this Privacy Policy when our Service, features, or legal requirements change.

The latest version will be published on 24Stream.co with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or want to request deletion of your account or data, contact us at:

Website: https://24stream.co

Email: support@24stream.co