Billing And Invoices

Review the current entitlement, apply a valid coupon, and complete payment on the configured provider checkout.

Before you begin

The administrator must enable at least one payment gateway and make the intended plan available to users.

1Open Billing to review the current plan, stream limit, destination limit, storage allowance, expiry, and renewal date.
2Choose a plan and payment gateway.
3If you have a coupon, enter it and select Apply. Confirm the updated subtotal, discount, and total before checkout.
4Continue to the provider’s secure checkout and complete payment there.
5Return to Billing and confirm the payment is PAID and the new limits are active. Contact support with the payment reference if confirmation is delayed.

Need a hand?

Create a support ticket and include the affected stream or media item. Sensitive credentials are automatically excluded.